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Frequently Asked Questions

Many of you might be curious about what painted furniture refinishing is, or how the furniture restoration process works. We've done our best to assemble some of the most commonly asked questions to help you with whatever might be on your mind.


But if you don't see your question below, feel free to contact us and we'd be happy to answer anything on your mind. We hope this helps!


  • Do you paint and customize cabinets? (Kitchens, Bathrooms, etc.) "
    Yes we do! Repainting your kitchen or bathroom cabinets can be a great way to give your space a new look. It also helps add value to your home, is much cheaper and much quicker than a complete remodel. Also, you can rest assured that all of our products and paints are safe to use in these heavily trafficked spaces. Also, if you have bookshelves or built-in cabinetry, we can help you with those as well!
  • Can I purchase a piece from the inventory and not have it refinished?
    Most of our inventory is intended for refinishing but that doesn't mean we aren't open to hearing offers! Just use the Contact Us form to inquire and we'll be happy to let you know if we would sell a piece as is.
  • Do you restore & customize bed sets?
    We sure do! We work with a lot of customers looking to revive a bed set or do something special for their kids' rooms and would be happy to help!
  • Do you paint or customize kitchen cabinets?
    Yes! We certainly can and do. Please contact us and tell us what you'd like done and we can schedule a consultation to determine the best approach based on what you're envisioning.
  • Do you offer custom designs?
    Yes! We are happy to work directly with you on designing and customizing an existing piece or a piece that we find together to match a particular style, color or design that you like.
  • How does selecting from the inventory work?
    If you see an unfinished piece of furniture you like and would like Rabbit & The Oak to refinish it we will be happy to customize the design to your specficiations, or if you aren't quite sure, we're happy to help you figure it out.
  • Do you offer pick up or delivery?
    Yes. We do offer FREE pick up from our location in Ridgefield, CT. We also offer to deliver furniture for an additional fee. Local delivery within 15 miles from our home in Ridgefield, CT is an additional $50 and Local Plus delivery between 15-25 miles is $75. Delivery requests greater than 50 miles can be discussed and priced separately. Please also contact us if you're interested in shipping the furniture. We do ship to the lower 48 states and exceptions can be considered for Alaska, Hawaii and Canada. Please check out our Shipping Policy for more detail.
  • Will this inventory eventually be refinished and placed in the Store for purchase?
    Most likely yes. Although we do have customers hire us for custom work selecting pieces from our inventory. In that case, those pieces will have already found a home and won't ever reach the store.
  • How long do I have to wait to get my piece refinished?
    This depends on things like type of furniture, how busy we are and how custom your request is but generally speaking the process is relatively quick and can be as few as a few days to a couple of weeks once we've booked your job. If you contact us with details on the job you want us to work on, we are more than happy to give you exact timing on completion. Feel free to call us, email us or submit a Quote Request to get specifics!
  • What is Chalk Paint?
    Chalk paint is a paint mixed with chalk that you can apply to just about any surface. It creates a great distressed look while ensuring durability.
  • What is the average cost to refinish my furniture?
    Costs can vary by design type, work required, and special requests such as repair, hardware selection, stenciling, wallpapering or other deisgn elements. However, our costs are often much less expensive than having to replace a piece of furniture and buying new. Not to mention the quality of our craftsmanship combined with the quality of the furniture we work with make our refinished pieces stand the test of time.
  • What is painted furniture?
    Painted furniture is furniture restored and refinished using special paint (often times Chalk Paint) and creative techniques to bring a piece back to life with new colors, styles and looks.
  • How do I care for my painted furniture?
    There are various ways to care for your piece of refinished furniture after getting it home that will help preserve the artistic beauty but also protect it from long term wear and tear. A few key tips: Make sure you select the right finish in the design phase. For pieces that will endure a lot of use, wear, tear and activity it's important to select a finish that will withstand that type of use. Clean your piece from time to time with a damp rag to keep it looking at its best. Wax your drawers (if there are any!) to keep them sliding easily without friction. Make sure hardware is checked from time to time to ensure it is tightened appropriately. This prevents the hardware from scratching and denting the paint but also ensure the drill holes don't get worn down as well. Lastly, if you have scratches or knicks that need patching or repair, feel free to give us a call. We'll be happy to help get your piece looking as good as new again. Also, if you have questions please feel free to contact us. We're happy to help!
  • How does selecting from unfinished inventory work?
    If you see an unfinished piece of furniture you'd like Rabbit & The Oak to refinish, just submit a form with your interest and which piece you're considering. We reach back out to talk style, color and finishes and if you decide to move forward, we get to work on bringing your new piece back to life. We also help customers source pieces from around the region and if you have a particular piece of furniture in mind but that isn't in our inventory, we can help you locate it.
  • Can I purchase an unfinished piece of inventory without having it refinished?
    Most of our inventory is intended to be refinished. However, we're more than happy to talk through any unique requests you might have. Just contact us through the form and we'll be happy to let you know if we would be willing to sell a piece as is.
  • Will this inventory eventually be refinished and placed in the Online Store for sale?
    Most likely yes. However, if another customer hires us to customize a piece of inventory, those pieces will have already found a home won't ever reach the store. To stay informed when new pieces get added to the store, be sure to sign up using your email address. We'll send notices when new pieces are posted for sale.


If there's a question you have about our business, services, pricing or custom furniture design in general that we didn't answer, just contact us and we'll be happy to help!

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